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Legal

Privacy Policy

How Mercer Yachting collects, uses, and protects your personal data.

Effective date: 13 March 2026

Ritz Marine Limited, trading as Mercer Yachting, is committed to protecting your privacy and handling your personal data responsibly. This policy explains how we collect, use, store, and protect your information when you interact with our website.

1. Information We Collect

We collect personal information that you voluntarily provide when submitting forms on our website via Netlify Forms. This may include:

  • Your full name
  • Email address
  • Phone number
  • Vessel name and details
  • Message content and enquiry details

We do not collect personal data automatically through tracking scripts or analytics tools. No data is collected passively beyond what is necessary for our website to function.

2. How We Use Your Information

The personal data you provide is used solely for the following purposes:

  • Responding to your enquiries — We use your contact details to reply to questions submitted through our contact and quote request forms.
  • Providing quotes and proposals — Vessel details and requirements you share help us prepare accurate quotations for products and services.
  • Operational communication — We may contact you regarding order updates, delivery logistics, or service-related matters directly connected to your enquiry.

We do not use your data for marketing purposes unless you have explicitly opted in. We never sell, rent, or share your personal data with third parties for their marketing purposes.

3. Data Storage

Form submissions are processed and stored by Netlify Forms, a service provided by Netlify, Inc. Netlify stores submission data securely on their infrastructure. For details on Netlify's data handling practices, please refer to Netlify's Privacy Policy.

We do not currently use third-party analytics services on this website. No additional data processors have access to your personal information beyond Netlify's form handling service.

4. Cookies

Our website uses only essential cookies required for basic site functionality, such as maintaining session state and ensuring proper page delivery. We do not use:

  • Tracking cookies
  • Advertising cookies
  • Third-party analytics cookies

Because we only use essential cookies, no cookie consent banner is required under current EU regulations. Should our cookie usage change, we will update this policy and implement appropriate consent mechanisms.

5. Third-Party Services

Our website uses the following third-party service:

  • Google Fonts — We load typefaces (Playfair Display and Inter) from Google's font delivery network. When you visit our site, your browser makes a request to Google's servers to retrieve these fonts. Google may collect your IP address and browser information as part of this request. For more information, see Google's Privacy Policy.

6. Your Rights

As Ritz Marine Limited is based in Marsaskala, Malta, we operate within the European Union and are subject to the General Data Protection Regulation (GDPR). Under the GDPR, you have the following rights regarding your personal data:

  • Right of access — You can request a copy of the personal data we hold about you.
  • Right to rectification — You can request that we correct any inaccurate or incomplete data.
  • Right to erasure — You can request that we delete your personal data, subject to any legal obligations we may have to retain it.
  • Right to data portability — You can request your data in a structured, commonly used, machine-readable format.
  • Right to restrict processing — You can request that we limit how your data is used.
  • Right to object — You can object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us using the details provided in Section 8 below. We will respond to your request within 30 days.

7. Data Retention

Form submissions and associated personal data are retained for a maximum of 24 months from the date of submission. After this period, submissions are permanently deleted from our systems and from Netlify's form storage.

If you request erasure of your data before the retention period expires, we will process your request promptly and confirm deletion within 30 days.

8. Contact Us

If you have questions about this privacy policy, wish to exercise your data rights, or have any concerns about how your information is handled, please contact us:

For data protection enquiries, please include "Data Request" in the subject line of your email so we can direct your request appropriately.

9. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If we make significant changes that affect how your personal data is handled, we will make reasonable efforts to notify affected individuals directly.

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